Questions and Answers

USCIS does not certify or endorse Form I-9 or E-Verify products or services developed by private companies. The E-Verify Memorandum of Understanding states that an employer or employer agent cannot describe its services as federally-approved, federally-certified, or federally-recognized, or use language with a similar intent on its website or other public materials, and that entering into a MOU does not mean E-Verify endorses any services.

If you receive a Tentative Nonconfirmation, you may correct your information through the Social Security Administration or DHS. For more information, see the Further Action Notice provided by your employer or visit our How to Correct a Tentative Nonconfirmation page. After the verification process is complete, you still have the opportunity to access and correct your information. See the How to Correct Your Immigration Records after Resolving a Tentative Nonconfirmation in E-Verify Fact Sheet for additional information.

The employer agent can provide their client companies with a copy of their completed MOU.

The E-Verify company ID number, which consists of four to seven numerical characters, is located on each page of the memorandum of understanding directly below the E-Verify logo. Corporate administrators that have completed the tutorial may also find the company ID number:

1. From Company Locations, select View Existing Locations.
2. Enter search criteria for the company location and click Search.
3. Click Edit next to the company location for which you need the company ID number.

The Company Information page will display the company ID number for that company location.

1. From the E-Verify login page, click Forgot Your Password.
2. Enter your User ID and click Submit.
3. Answer your password challenge questions and click Submit.
4. Create a new password.

If you did not create your password challenge questions, contact another corporate administrator to reset your password. If another corporate administrator is not available contact the E-Verify Contact Center.

If you are a program administrator and have completed your tutorial:

1. Turn off your computer’s pop-up blocker.
2. Log in to E-Verify.
3. From Company, select Edit Company Profile.
4. Click View MOU at the bottom of the screen.

You will be able to view, print, or save your company’s MOU. If you are unable to view the MOU, contact the E-Verify Contact Center.

1. From the E-Verify login page, click Forgot Your Password.
2. Enter your User ID and click Submit.
3. Answer your password challenge questions and click Submit.
4. Create a new password.

If you did not create your password challenge questions, contact your program administrator to reset your password. If your program administrator is not available contact the E-Verify Contact Center.

There are instructions in the E-Verify User Manual on how program administrators can add or delete users. The E-Verify User Manual for Corporate Administrators also has instructions for those who need to add or delete users.

There are instructions in Section 7.3.4 of the E-Verify User Manual on how program administrator can add, change, or delete hiring sites.

There are instructions in Section 7.3.4 of the E-Verify User Manual on how program administrator can add, change, or delete hiring sites. The E-Verify User Manual for Corporate Administrators Section 2.3 also has instructions for those who need to add, change, or delete hiring sites.