2.5.1 RESET USER’S PASSWORD
To reset a user’s password, follow the steps outlined in Reset User’s Password – Process Overview.
RESET USER’S PASSWORD – PROCESS OVERVIEW
- Follow the steps in View Existing Users – Process Overview to find the user who needs his or her password changed.
- Select the link for the appropriate User ID to display the View / Modify User Information page.
Assign a temporary password by completing both fields under Reset User Password.
NOTE: When resetting a user’s password, the user will not receive an email providing the new password. You must provide the new password to the user.