QUESTIONS AND ANSWERS

Get answers to your myE-Verify questions.

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A passcode is a 6-digit number that you receive as a text message, telephone call or in an email every time you log in to myE‑Verify. Once you have received your passcode, enter it into the box on the log-in screen. This two-step log-in process is known as “two-factor authentication,” and we use it to keep your myE‑Verify account secure. You will have to enter your password and a one-time passcode every time you log in to myE‑Verify.

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An identity-proofing quiz is used to verify your identity. You must pass this quiz to create an account. You took a similar quiz in Self Check.

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Self Check uses an identity assurance process to protect your privacy. The service is designed for you to check your employment authorization records and by forcing a user to first establish his or her identity, Self Check can be sure that the system is not being misused. Because Self Check is providing information about a person’s government records, it is very important that we defend against misuse of the service.

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An agency may not conduct or sponsor an information collection and a person is not required to respond to a collection of information unless it displays a currently valid OMB control number. The public reporting burden for this collection is estimated at 5 minutes per response to complete an identity authentication check, 5 minutes per response to complete a Self Check query, and 1 hour and 11 minutes per response when further action is pursued. Send comments regarding this burden estimate or any other aspect of this information collection of information, including suggestions for reducing this burden, to:

U.S. Citizenship and Immigration Services
Regulatory Products Division
Office of the Executive Secretariat
20 Massachusetts Avenue, NW., Washington, DC 20529-2020
OMB No. 1615-0117

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Self Lock allows you to lock your Social Security number (SSN) to prevent it from being misused in E‑Verify. When you lock your SSN, nobody else can use it in E‑Verify, which helps protect you from employment-related identity theft. Self Lock is free and it lasts for 1 year. Thirty days before the lock expires, you will have the option to extend the lock. You can unlock your SSN through myE‑Verify at any time. If you are applying for jobs, you should unlock your SSN in case your employer uses E‑Verify.

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Self Check is a service of E-Verify, which is a Department of Homeland Security program administered by U.S. Citizenship and Immigration Services in partnership with the Social Security Administration.

For more information, visit the E-Verify website.

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The E-Verify Contact Center is able to answer other questions about the myE-Verify and Self Check services. They can be reached by phone at (855) 804-0296, TTY at (877) 875-6028, or by email:

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Self Check works with an independent, secure, identity assurance service. This allows Self Check to be confident in the security of the service.

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Self Check uses Equifax to generate your identity-proofing quiz, and myE‑Verify uses Verizon Services to set up your account and to generate your identity-proofing quiz.

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  • The myE‑Verify system was unable to provide you with a quiz to verify your identity.
  • You failed the identity-proofing quiz. You can try to take the quiz again in 3 days.
  • You already have a myE‑Verify account. If you do, try to log in with the username and password you used to create the account.
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