Take these steps to resolve your mismatch
How to prevent a Mismatch
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Your employer may inform you that your E-Verify case received a U.S. Department of Homeland Security (DHS) and/or Social Security Administration (SSA) Tentative Nonconfirmation (mismatch) case result. A DHS and/or SSA mismatch means that the information your employer entered in E-Verify from your Form I-9, Employment Eligibility Verification, did not match records available to DHS and/or SSA. A DHS and/or SSA mismatch case result does not necessarily mean that you are not authorized to work in the United States.
A mismatch means that the information from your Form I-9 that your employer entered into E-Verify does not match records available to the Department of Homeland Security (DHS) and/or Social Security Administration (SSA. Your employer must inform you that your E-Verify case received a mismatch. It is possible to receive a dual mismatch, which means the case received a mismatch result from both SSA and DHS. A mismatch case result does not necessarily mean that you are not authorized to work in the United States.
Within 10 federal government working days after E-Verify issues the mismatch case result:
For additional explanation of the next steps in the mismatch resolution process, including your rights and responsibilities, see How to Process a Tentative Nonconfirmation (Mismatch) Case Result for Employees
A DHS mismatch may occur if:
An SSA mismatch may occur if:
Take these steps to resolve your mismatch
How to prevent a Mismatch