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How do we correct an email address on a closed case?

Once the E-Verify case has been closed, no corrections can be made. E-Verify does not allow for corrections after this final step. Do not create a new case with the correct email address.

If the case has not been submitted, you may edit case information before submitting the case. If you submit a case and the information does not immediately match DHS and/or SSA records, the Review Case – Are You Sure? alert screen appears. From this screen, you can also correct the email address and confirm case information.

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