Verification Process Overview

Create A Case:  The employer uses information from the employee’s Form I-9 to create a case in E-Verify.
          Get Results: E-Verify displays an initial case result within a few secons, through some cases may require additional action.
          Close the Case: The employer closes the case once E-Verify displays a final case result

Initial Verification Process

The E-Verify process begins with a completed Form I-9, Employment Eligibility Verification. Next, employers create a case in E-Verify, using the information from their employee’s Form I-9, no later than the third business day after the employee starts work for pay. E-Verify checks information entered against records available to the Social Security Administration (SSA) and Department of Homeland Security (DHS).

Photo Matching

If the employee presented a Permanent Resident Card (Form I-551), Employment Authorization Document (Form I-766), U.S. passport, or passport card, E-Verify Photo Matching will prompt the employer to compare the photo on the employee’s document with a photo displayed during creation of the E-Verify case. This helps ensure that the document the employee provided is genuine and relates to the employee.

Case Results

After the employer enters their employee’s information into E-Verify, a case result is displayed. The chart below provides an overview of the case results that E-Verify may return.

Case Results Overview

  • Employment Authorized - The employee’s information matched records available to SSA and/or DHS.
  • Verification In Process - This case was referred to DHS for further verification.
  • Tentative Nonconfirmation (TNC) - Information did not match records available to SSA and/or DHS. Additional action is required.
  • Case in Continuance - The employee has visited an SSA field office or contacted DHS, but more time is needed to determine a final case result.
  • Close Case and Resubmit - SSA or DHS requires that you close the case and create a new case for this employee. This result may be issued when the employee’s U.S. passport, passport card, or driver’s license information is incorrect.
  • Final Nonconfirmation - E-Verify cannot confirm the employee’s employment eligibility after the employee visited SSA or contacted DHS.

If the initial case result is a Tentative Nonconfirmation (TNC), the employee must be notified and take further action before E-Verify can provide a final case result and complete the verification process.

If the initial case result is Verification in Process or Case in Continuance, it means E-Verify needs more time before a final case result can be given.

To complete the E-Verify process, the employer must receive a final case result and close the case. Final case results include Employment Authorized, Close Case and Resubmit, and Final Nonconfirmation. E-Verify automatically closes cases resulting in Employment Authorized.

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