VERIFICATION PROCESS

Verification Process Overview

Create A Case:  The employer uses information from the employee’s Form I-9 to create a case in E-Verify.
          Get Results: E-Verify displays an initial case result within a few secons, through some cases may require additional action.
          Close the Case: The employer closes the case once E-Verify displays a final case result

Initial Verification Process

The E-Verify process begins with a completed Form I-9, Employment Eligibility Verification. Next, employers create a case in E-Verify using the information from their employee’s Form I-9 no later than the third business day after the employee starts work for pay.

Photo Matching

If the employee provided a Form I-551, Permanent Resident Card; Form I-766, Employment Authorization Document; or a U.S. Passport or Passport Card, the employer will automatically be prompted to compare the employee’s photo ID with a photo displayed in E-Verify. This helps ensure that the document the employee provided is valid and relates to them.

Case Results

After employers have entered their employee’s information into E-Verify, they’ll receive an initial case result. If there is a tentative nonconfirmation case result due to a mismatch between the information submitted and the records available to the Social Security Administration (SSA) or Department of Homeland Security (DHS), further action is required by the employee before E-Verify can provide a final case result and the verification process is complete. To learn more about case results visit the E-Verify User Manual.

Interim Case Results

Interim Case Results Overview
DHS or SSA Tentative Nonconfirmation (TNC): Information did not match records available to DHS or SSA. Additional action is required.
Review and Update Employee Data: A prompt to review, update and resubmit the employee’s Form I-9 information
DHS Verification Process: This case is referred to DHS for further verification. No action is required by you at this time. DHS will respond to most of these cases within 24 hours, although some responses may take up to three federal government workdays.
DHS or SSA Case in Continuance: The employee has visited an SSA field office, or contacted DHS, but more time is needed to determine a final case result.

If employers receive an interim case result, additional action is required before E-Verify can provide a final case result and the verification process is complete. Learn more about interim case results by visiting the E-Verify User Manual.

Final Case Results

Final Case Results Overview:
Employment Authorized: The employee’s information matched DHS and or/SSA records. It’s that easy!
DHS or SSA Final Nonconfirmation: E-Verify cannot verify an employee’s employment eligibility after the employee has visited SSA or contacted DHS.
DHS No Show: The employee did not contact DHS within the required 8 federal government workdays.
Error: Close Case and resubmit: The case cannot continue because the expiration date entered for the employee’s US Passport, Passport card or driver’s license is incorrect.  This Case must be resubmitted to E-Verify

To complete the E-Verify process, a case must receive a final case result and then be closed.

E-Verify for Existing Users

Learn about creating a case, understanding case alerts, handling a TNC, employer responsibilities, and common user mistakes. Useful for existing users and new users. Estimated duration: 1 hour.

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E-Verify Overview

Learn about how E-Verify works, how to enroll, program highlights, and a demonstration of the program. Useful for prospective and new E-Verify users. Estimated duration: 1 hour.

To attend, select 'View Availability' below to see available dates and times:


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