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How many days do I have to contact the Department of Homeland Security (DHS) regarding my DHS Tentative Nonconfirmation (mismatch)?

You must contact DHS within 8 federal government working days to take action. You can call DHS at 888-897-7781 (TTY: 877-875-6028) to speak to a representative, who will help you work through the details of your case. Or, if you have a myE-Verify account, you can also electronically submit documents to DHS that show your employment authorization. To do this: 

  1. Create or login to a myE-Verify account at  myeverify.uscis.gov.
  2. Enter your E-Verify case number under Track E-Verify Case Number or select the applicable case that is listed in your Open Cases.
  3. On the Case Detail screen, click on Upload Documents.
    • Upload your documents as a jpg, jpeg, png, or pdf. Your files cannot exceed 4MB.
  1. Click Submit Case Files.

In some cases, after you submit your documents online, we may instruct you to call us. 

OR

If you prefer to speak with a DHS representative, call us at 888-897-7781 (TTY: 877-875-6028). If you need help in another language, you may ask for an interpreter. Have your Further Action Notice available when you call.

Check the status of your case at myeverify.uscis.gov. 

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