E‑Verify recently experienced a technical issue with Social Security Administration (SSA) mismatch (tentative nonconfirmation) cases that were referred between April 9 and May 5, 2025. This includes cases involving dual SSA and DHS mismatches if the employee attempted to resolve the case by visiting an SSA office but did not contact DHS.
Due to this system error, some of these cases may have incorrectly received a final nonconfirmation (FNC) even after the employee took steps to resolve the mismatch at an SSA office.
E-Verify recently experienced a technical issue with cases created March 23 - 26, 2025, for employees who presented either an I-551, Permanent Resident Card, or I-766, Employment Authorization Document, as their Form I-9 document.
Account Compliance
USCIS protects E-Verify against system misuse through account compliance activities, such as identifying and resolving compliance issues, notifying employers of noncompliant behaviors, and offering compliance assistance in the form of emails, phone calls, desk reviews, and site visits.
