Questions and Answers

No, The E-Verify federal contractor rule applies only to employees working in the United States, which includes the 50 States, the District of Columbia, Guam, Puerto Rico, the U.S. Virgin Islands, and the Commonwealth of the Northern Mariana Islands (CNMI).

As long as the employee’s document was unexpired at the time of remote inspection, the employer should not request a new document and can proceed with the physical inspection following DHS guidance.

E-Verify works by comparing information entered from an employee’s Form I-9, Employment Eligibility Verification, to records available to the U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA).  If you receive a Tentative Nonconfirmation (mismatch), it may indicate that you have incorrect information in these records, or that your records have not been updated.  You may correct your information with DHS or SSA. For more information, see the Further Action Notice provided by your employer or visit our How to Process a Tentative Nonconfirmation (Mismatch) page. After the verification process is complete, you still have the opportunity to access and correct your information. See the How to Correct Your Immigration Records after Resolving a Tentative Nonconfirmation (Mismatch) in E-Verify Fact Sheet for additional information.

The E-Verify company ID number, which consists of four to seven numerical characters, is located on each page of the memorandum of understanding directly below the E-Verify logo. Corporate administrators that have completed the tutorial may also find the company ID number:

1. From Company Locations, select Manage Company Locations.
2. Enter search criteria for the company location and click Search.

The company ID will be visible for each company meeting the search criteria entered.

1. From the E-Verify login page, click Forgot Your Password.
2. Enter your User ID and click Submit.
3. Answer your password challenge questions and click Submit.
4. Create a new password.

If you did not create your password challenge questions, contact another corporate administrator to reset your password. If another corporate administrator is not available contact the E-Verify Contact Center.

1. From the E-Verify login page, click Forgot Your Password.
2. Enter your User ID and click Submit.
3. Answer your password challenge questions and click Submit.
4. Create a new password.

If you did not create your password challenge questions, contact your program administrator (or corporate administrator for a Corporate Account) to reset your password. If your program administrator is not available contact the E-Verify Contact Center.

There are instructions in the E-Verify User Manual on how program administrators can add or delete users. The E-Verify User Manual for Corporate Administrators also has instructions for those who need to add or delete users.

There are instructions in Section 7.3.3 of the E-Verify User Manual includes instructions on how program administrators can add, change, or delete hiring sites. The E-Verify User Manual for Corporate Administrators Section 2.3 also has instructions for those who need to add, change, or delete hiring sites.

There are instructions in Section 7.3.3 of the E-Verify User Manual on how program administrator can add, change, or delete hiring sites. The E-Verify User Manual for Corporate Administrators Section 2.3 also has instructions for those who need to add, change, or delete hiring sites.

Follow the instructions in Section 2.2.1 of the Supplemental Guide for E-Verify Employer Agents on to add, change, or delete hiring sites.