This manual provides guidance on E-Verify processes and outlines the rules and responsibilities for corporate administrators enrolled in E-Verify. Users must follow the guidelines set forth in the E-Verify Memorandum of Understanding for Employers (MOU) and rules and responsibilities outlined in this manual.

This manual provides guidance on E-Verify processes and outlines the rules and responsibilities for employers and E-Verify employer agents enrolled in E-Verify. Users must follow the guidelines set forth in the E-Verify Memorandum of Understanding for Employers (MOU) and the rules and responsibilities outlined in this manual.

Questions about E-Verify? We’re here to help. 

You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.

You received this email because E-Verify provided a DHS and/or SSA Tentative Nonconfirmation (mismatch). A mismatch means that the information entered into E-Verify by your employer does not match records available to DHS and SSA. 

E-Verify staff are contacting browser users by phone and email to let them know their E-Verify account could be locked if they don’t take steps to prepare for the transition to Login.gov.

In late Spring 2025, E-Verify users will use their email address instead of their E-Verify username to sign in using Login.gov. Each browser user will create their own profile on Login.gov with their unique email address. The email address will function as their “username” for Login.gov.

USCIS annually disposes of E-Verify employer records that are 10 years old or older per the National Archives and Records Administration (NARA) records retention and disposal schedule (N 1-566-08-7). This reduces security and privacy risks associated with the U.S. government retaining personally identifiable information.

USCIS annually disposes of E-Verify employer records that are 10 years old or older per the National Archives and Records Administration (NARA) records retention and disposal schedule (N 1-566-08-7). This reduces security and privacy risks associated with the U.S. government retaining personally identifiable information. 

The E-Verify+ Information Sheet is designed to: