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You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.
E-Verify Support
The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.
Job Aid for E-Verify Users - Duplicate Cases Found Alert (PDF, 287.05 KB) | Resource
Instructions for what to do in E-Verify if you see a Duplicate Cases Found alert. Updated 04/23/2018.
Job Aid for E-Verify Users - View and Search Cases in E-Verify (PDF, 329.64 KB) | Resource
Step by step instructions on how to view and search cases in E-Verify. Updated 04/23/2018.
Job Aid for E-Verify Users - Process and Refer a Tentative Nonconfirmation (Mismatch) (PDF, 1.71 MB) | Resource
Job Aid for E-Verify Users - Create and Submit a Case (PDF, 1.76 MB) | Resource
Step by step instructions on how to create and submit cases in E-Verify. Updated 09/23/2019.