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Questions about E-Verify? We’re here to help. 

You can find answers to many common questions right here on our Website, and we’re always just a phone call or email away if you need us.

E-Verify Support

The E-Verify Contact Center is available to assist you with using E-Verify, password resets, assistance with cases and technical support. We can also answer your questions about E-Verify policies and procedures, Form I-9, and employment eligibility.

Job Aid for E-Verify Users - Duplicate Cases Found Alert (PDF, 287.05 KB) | Resource

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Archived Content

The information on this page is out of date. However, some of the content may still be useful, so we have archived the page.

Instructions for what to do in E-Verify if you see a Duplicate Cases Found alert. Updated 04/23/2018.

Job Aid for E-Verify Users - View and Search Cases in E-Verify (PDF, 329.64 KB) | Resource

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Archived Content

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Step by step instructions on how to view and search cases in E-Verify. Updated 04/23/2018.

Job Aid for E-Verify Users - Process and Refer a Tentative Nonconfirmation (Mismatch) (PDF, 1.71 MB) | Resource

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Job Aid for E-Verify Users - Create and Submit a Case (PDF, 1.76 MB) | Resource

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Step by step instructions on how to create and submit cases in E-Verify. Updated 09/23/2019.

Job Aid for E-Verify Users - Complete Photo Match (PDF, 1.21 MB) | Resource

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Job Aid for E-Verify Users Complete Review Case – Are you Sure? Alert (PDF, 301.62 KB) | Resource

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Job Aid for E-Verify Users - Close a Final Nonconfirmation Case (PDF, 1.03 MB) | Resource

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Job Aid for Corporate Administrators – Add Company Location (PDF, 378.08 KB) | Resource

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Job Aid for E-Verify Employer Agents – Complete Client Enrollment (PDF, 375.89 KB) | Resource

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