U.S. flag

An official website of the United States government

Dot gov

Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Https

Secure .gov websites use HTTPS
A lock () or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

branding: 'Branding' navigation_second: 'Navigation Second' footer_first: 'Footer First' footer: 'Primary Footer' footer_second: 'Footer Second'

2.1 Overview

  • Part 1: Account Maintenance Checklist
  • Part 2: Creating a Case Checklist
  • Part 3: Photo Matching Checklist
  • Part 4: Mismatch Process Checklist
  • Part 5: Final Nonconfirmation Checklist
  • Part 6: Final Case Resolution Checklist
Last Reviewed/Updated: