Web services employers and E-Verify employer agents must provide training updates to existing users and update the initial training course when there are E-Verify system, policy and/or process updates. These updates will correspond to the requirements detailed in an updated Interface Control Agreement (ICA). Detailed guidance that describes the new content to be covered along with any additional training requirements will be provided to Web services employers and E-Verify employer agents by E-Verify.

Once system updates are implemented, Web services employers and E-Verify employer agents must certify users’ knowledge of the changes through the administration of a knowledge check or brief quiz. Users must not be allowed to access E-Verify until after they have achieved a passing score of at least 70%.