TRAINING REQUIREMENTS AND GUIDELINES FOR WEB SERVICES USERS

A. Purpose

This document provides training requirements and guidelines for employers and E-Verify employer agents that use E-Verify through a Web service. Employers and E-Verify employer agents using a Web service have chosen to develop software that interfaces with E-Verify to create cases for newly hired employees and/or certain employees of federal contractors with federal contracts subject to the Federal Acquisition Regulation (FAR) E-Verify clause. These employers and E-Verify employer agents must comply with specific E- Verify requirements in addition to requirements to develop of their interface.

Web services employers and E-Verify employer agents are required to train all users on E-Verify policies and procedures. In addition, Web services employers and E-Verify employer agents must:

  • Train users on the appropriate use of the employer’s or E-Verify employer agent’s interface in accordance with E-Verify policies and procedures.
  • Develop and administer a training course to users in a suitable format for the organization. Examples of acceptable formats include:  webinar, computer-based tutorial,  in-person or video conference taught by an instructor, or a training video. The format of this requirement is flexible in consideration of a company’s training capabilities and resource availability.
  • Upon completion of the training course, certify users’ knowledge with a knowledge test.
    • For more information, see Section D: Required Knowledge Test.
  • Maintain records of successful completion of the knowledge test in a format that can be submitted to E-Verify if requested or shown on-site in case of an audit. Record the following information:
    • Name of individual who attended training
    • Date of knowledge test
    • Knowledge test score
  • Only allow users who have achieved a passing score of at least 70% on the knowledge test to access E-Verify.
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