QUESTIONS AND ANSWERS

Get answers to your myE-Verify questions.

Expand All

During the Self Check process, the personal information you provide may be stored by up to three separate systems as described below.

The Self Check service collects the information that you provide and passes it to either an independent service for identity assurance or to the E-Verify Program for a check of your employment eligibility. The Self Check service does not keep a record of your personal information any longer than necessary, and purges all personal information used in the identity assurance process at the end of your session. For example, your address is no longer stored by Self Check after the identity assurance process, as it is not needed later in the process.

The independent identity assurance service stores your personal information for one year as required by the Fair Credit Reporting Act (FCRA). Your information is never shared except where required by law.

USCIS actively monitors the system to prevent misuse.

Last Reviewed/Updated:
If you receive a Self Check TNC from both the Department of Homeland Security (DHS) and Social Security Administration (SSA) you have 8 federal government working days to contact both agencies to contest the mismatch. You should receive a Further Action Notice (FAN) with instructions telling you how to contact DHS and visit SSA in person to resolve the TNC.
Last Reviewed/Updated:

For a DHS Self Check TNC, you must contact DHS or use your myE-Verify account to electronically submit documents to DHS that show your employment authorization within 8 federal government working days. To do this:

  1. Log in to myE-Verify at https://myeverify.uscis.gov;
  2. Click on myUploads and enter your case verification number;
  3. Upload your documents not exceeding 4MB in a .jpg, .jpeg, .png, or .pdf format; and
  4. Call DHS at 888-897-7781 (TTY: 877-875-6028) and tell the representative that you uploaded documents for your case.

Have your Further Action Notice open when you call DHS, so that you can refer to it.

Last Reviewed/Updated:
If you receive a Self Check TNC from the Social Security Administration (SSA) you have 8 federal government working days to contact the SSA to contest the mismatch. You should receive a Further Action Notice (FAN) with instructions telling you how to visit SSA in person to resolve the TNC.
Last Reviewed/Updated:

The government records used by E-Verify and Self Check are generally accurate and few people have any problems identified by E-Verify. In fact, E-Verify finds about 97% of the work force to be employment authorized.

Depending on your citizenship or immigrant status, there are several alternatives to using Self Check to confirm your employment eligibility. The following methods may be used to gain access to your government records to ensure their accuracy.

  • Wait until an employer checks your employment eligibility through E-Verify: Some companies use the E-Verify Program to check the work eligibility of their new hires. If there is an issue with your records, your employer will inform you of the next steps at that time.
  • Contact the Social Security Administration: If you would like to check your records with the Social Security Administration, please contact their toll-free number at 1-800-772-1213 or call or visit your local Social Security office. Social Security can handle most inquiries over the telephone.
  • Contact the U.S. Citizenship and Immigration Services (USCIS) Contact Center: Call the Contact Center to check the accuracy of your immigration records and to determine next steps with an immigration specialist. Noncitizens may contact the Contact Center at (800) 375-5283, TTY (800) 767-1833.
Last Reviewed/Updated:

You are not required to take action after receiving a TNC from Self Check. However, resolving your TNC with the Department of Homeland Security (DHS) and/or the Social Security Administration (SSA) can help ensure your records that E-Verify accesses properly reflect you are eligible to work in the United States.

Ensure your Further Action Notice shows your correct name, date of birth, Social Security number, and document information. If your information is not correct, you should select the option to create a new case with the correct information. See the table below to proceed with your Self Check TNC.

If you decide to: You should:
Take action to resolve the Self Check TNC
  1. Download and print your Self Check Further Action Notice and Referral Date Confirmation letter.
  2. For a DHS Self Check TNC: You must contact DHS within 8 federal government working days to take action. You can call DHS at 888-897-7781 (TTY: 877-875-6028) to speak to a representative, who will help you work through the details of your case. Or, if you have a myE-Verify account, you can also electronically submit documents to DHS that show your employment authorization. To do this:  
    1. Log in to myE-Verify at https://myeverify.uscis.gov;  
    2. Click on myUploads and enter your case verification number;
    3. Upload your documents not exceeding 4MB in a .jpg, .jpeg, .png, or .pdf format; and
    4. Call DHS at 888-897-7781 (TTY: 877-875-6028) and tell the representative that you uploaded documents for your case. 

    Have your Further Action Notice open when you call DHS, so that you can refer to it.

  3. For a Dual TNC from DHS and SSA: Complete the actions above for DHS TNC and SSA TNC within eight business days.
  4. Wait for myE-Verify to inform you of the final Self Check case result.
Not take action Select this option on the screen. Self Check will return a Final Nonconfirmation result and will close the case.
Create a new case because the data entered is incorrect Select this option on the screen. Self Check will close the case for you and you can create a new Self Check case.

 

Last Reviewed/Updated:

No. The results from Self Check are not an official document or record of your work authorization status. Many things may happen to change your status, such as a change in citizenship status or the expiration of an immigration status, like a visa expiration.

Last Reviewed/Updated:

No. The information you enter while using Self Check, and the result displayed by Self Check, is never shared with an employer.

Last Reviewed/Updated:

Select or create a username that you will be able to remember. Once you set up your account, you will be able to use your email address or username to log in to your account.

Last Reviewed/Updated:

Your password must:

  • Be at least 8 characters in length
  • Contain at least 1 lowercase and 1 uppercase letter
  • Contain at least 1 special character (!@#$%^&*)
  • Contain at least 1 number (0–9)

Your password should:

  • Be adequately complex and not contain simple patterns like “abc123”
  • Not contain words from the dictionary
  • Not contain personal data (like your Social Security number or address)
Last Reviewed/Updated:
Last Updated Date: