If the employee presents an acceptable receipt for Form I-9 showing that he or she applied to replace a document that was lost, stolen or damaged, the employer must set aside this employee’s Form I-9 and wait to create a case in E-Verify. When the employee provides the actual document for which the receipt was presented, the employer must update the employee’s Form I-9 and then create a case in E-Verify for the employee.

However, employers must create the E-Verify case by the third business day after the employee is hired if the employee presents one of the following documents which are also considered receipts:

  • The arrival portion of Form I-94/I-94A with a temporary Form I-551 stamp and a photograph of the individual.
  • The departure portion of Form I-94 with a refugee admission stamp or computer-generated printout of Form I-94 with admission code “RE.”

For more information on acceptable receipts, see the Handbook for Employers (M-274) or visit www.uscis.gov/i-9central.

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