E-Verify USER MANUAL

3.0 CASE RESULTS

E-Verify checks information entered against records available to SSA and DHS. Once a case is created, a result is displayed. The chart below provides an overview of the case results that E-Verify may return. This section provides additional information on each case result.

CASE RESULTS - OVERVIEW

Employment Authorized

The employee’s information matched records available to SSA and/or DHS.

Verification In Process

This case was referred to DHS for further verification.

Tentative Nonconfirmation (TNC)

Information did not match records available to SSA and/or DHS. Additional action is required.

Case in Continuance

The employee has visited an SSA field office or contacted DHS, but more time is needed to determine a final case result.

Close Case and Resubmit

SSA or DHS requires that you close the case and create a new case for this employee. This result may be issued when the employee’s U.S. passport, passport card, or driver’s license information is incorrect.

Final Nonconfirmation

E-Verify cannot confirm the employee’s employment eligibility after the employee visited SSA or contacted DHS.

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