You must notify the employee about their Tentative Nonconfirmation (Mismatch) result as soon as possible within 10 federal government working days after E-Verify issued the mismatch by following the steps in Notify Employee of mismatch – Process Overview.

NOTIFY EMPLOYEE OF MISMATCH – PROCESS OVERVIEW

• Download and print the Further Action Notice.

  NOTE: The Further Action Notice prints in English by default, but may also be printed Spanish.

  • To print in English, click Download Further Action Notice.
  • To print in Spanish, click the down arrow next to English and select Spanish, then click Download Further Action Notice.
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• Review the Further Action Notice with the employee in private and instruct the employee to confirm whether the information listed at the top is correct.
• If you determine that you entered information incorrectly, select the statement indicating the information was not correct, then click Close Case. The case will be closed due to incorrect data. 
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If the employee cannot read, you must read the Further Action Notice to the employee. If the employee does not speak English as his or her primary language and has a limited ability to read or understand the English language, provide the employee with a translated version of the Further Action Notice in the appropriate language, which is available in View Essential Resources.

IMPORTANT: You may provide the Further Action Notice to the employee in person, by fax, email, overnight or next-day delivery service, as long as you take proper precautions to ensure the employee’s information is protected.

• Instruct the employee to indicate whether he or she will take action to resolve the mismatch, then have the employee sign and date the Further Action Notice printed in English.
• Provide the employee a copy of the signed Further Action Notice in English (and a translated version, if appropriate).
• Attach the original signed Further Action Notice to the employee’s Form I-9.

If the employee does not tell you whether they will take action by the end of the 10th federal government work day after E-Verify issued the mismatch result, you should close the case in E-Verify.

NOTE: If you need to exit the case for any reason, you may click Save & Exit. You can locate the case later under View/Search Cases. See Section 4.2 Case Alerts and View/Search Cases for guidance on how to search for and view existing cases in E Verify.

NOTIFY EMPLOYEE OF MISMATCH SUMMARY

EMPLOYER ACTION WITHIN 10 FEDERAL GOVERNMENT WORKING DAYS AFTER E-VERIFY ISSUED THE MISMATCH RESULT

• Download and print the Further Action Notice and confirm whether the information listed at the top is correct
• Privately notify employee of the mismatch
• Have employee review and confirm whether the information listed at the top is correct
• Instruct the employee to indicate his or her decision to take action or not and to sign and date the Further Action Notice
• Provide the employee with a copy of the signed Further Action Notice in English (and a translated version, if appropriate)
• Keep the original signed Further Action Notice on file with Form I-9
• Instruct the employee that they must tell you their decision as soon as possible by the 10th federal government working day after E-Verify issued the mismatch result or you will close the case in E-Verify.
• Close the case in E-Verify if the employee does not give you their decision by the end of the 10th federal government working day.

EMPLOYEE ACTION WITHIN 10 FEDERAL GOVERNMENT WORKING DAYS AFTER E-VERIFY ISSUED THE MISMATCH RESULT

• Confirm if the information on the Further Action Notice is correct
• Decide whether to take action to resolve the mismatch or not and indicate choice on the Further Action Notice
• Acknowledge the mismatch case result by signing and dating Further Action Notice