If SSA finds a discrepancy in the information it received in the E-Verify referral, E-Verify will issue a prompt for the employer to review and update the employee’s information.

A Review and Update Employee Data case result occurs for reasons including typographical errors and/or incorrect information provided on Form I-9. This requires the employer to review Form I-9 with the employee make any necessary corrections on Form I-9, and update the information in the E-Verify case.
IMPORTANT: You may only update a case once. Ensure that the changes are correct before updating the case.

A case that is resubmitted to SSA will have one of the following case results:

• EMPLOYMENT AUTHORIZED, Section 3.1
• E-VERIFY NEEDS MORE TIME, Section 3.2
• DHS or SSA TENTATIVE NONCONFIRMATION (MISMATCH), Section 3.3
• DHS or SSA FINAL NONCONFIRMATION, Section 3.5

REVIEW AND UPDATE EMPLOYEE DATA SUMMARY

EMPLOYER ACTION

• Review the information on Form I-9 and E-Verify with the employee for accuracy and make any necessary changes on Form I-9
• Access the employee’s case
• If necessary, update the employee’s information in the fields provided
• Click Continue
• Follow steps based on case result provided

EMPLOYEE ACTION

• Ensure that the information provided in Section 1 of Form I-9 is accurate and make any necessary corrections