3.4 CASE IN CONTINUANCE
A Case in Continuance status indicates that the employee has visited an SSA field office and/or contacted DHS, but more time is needed to determine a final case result. The reason SSA or DHS needs more time varies with each situation. Employers should check E-Verify periodically for case result updates. Employers may not terminate or take any other adverse action against an employee (such as denying work, delaying training, withholding pay, or otherwise assuming that he or she is not authorized to work) because of the TNC, until the TNC becomes a Final Nonconfirmation.
Once SSA or DHS has updated E-Verify, the case will have one of the following results:
- EMPLOYMENT AUTHORIZED, Section 3.1
- VERIFICATION IN PROCESS, Section 3.2
- CLOSE CASE AND RESUBMIT, Section 3.5
- FINAL NONCONFIRMATION, Section 3.6
Each case result requires its own actions or steps for employers to continue or close the case. These actions are outlined in each case result section throughout this manual.
NOTE: If a case has had a SSA or DHS Case in Continuance result for more than 60 federal government working days, contact E-Verify Contact Center at 888-464-4218 or E-Verify@uscis.dhs.gov.
SSA or DHS CASE IN CONTINUANCE SUMMARY
- Check E-Verify for case result updates and follow steps based on case result provided