E-Verify USER MANUAL

3.4 CASE IN CONTINUANCE

A Case in Continuance status indicates that the employee has visited an SSA field office and/or contacted DHS, but more time is needed to determine a final case result. The reason SSA or DHS needs more time varies with each situation. Employers should check E-Verify periodically for case result updates. The employer may not terminate or take adverse action against an employee because of the TNC while SSA or DHS is reviewing the employee’s case.

Screen shot of E-Verify Case in Continuance screen.

Once SSA or DHS has updated E-Verify, the case will have one of the following results:

  • EMPLOYMENT AUTHORIZED, Section 3.1
  • VERIFICATION IN PROCESS, Section 3.2
  • CLOSE CASE AND RESUBMIT, Section 3.5
  • FINAL NONCONFIRMATION, Section 3.6

Each case result requires its own actions or steps for employers to continue or close the case. These actions are outlined in each case result section throughout this manual.

NOTE: If a case has had a SSA or DHS Case in Continuance result for more than 60 federal government working days, contact E-Verify Contact Center at 888-464-4218 or E-Verify@dhs.gov.

SSA or DHS CASE IN CONTINUANCE SUMMARY

EMPLOYER ACTION
  • Check E-Verify for case result updates and follow steps based on case result provided
EMPLOYEE ACTION
  • None
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