Only program administrators can view user information and reset passwords for other users. View Existing Users allows program administrators to view, search and maintain the general users and program administrators assigned to the company, as demonstrated in the View Existing Users – Process Overview.

View Existing Users – Process Overview

• From Company Account, select View Existing Users.

• Search for a user by typing in the first or last name, or by filtering on the user role or user status. You can enter a partial name and a percent sign (%) as a wildcard character.
• The Users list displays a list of all user accounts. Click on the icon to view, edit, or delete a user account.