E-Verify USER MANUAL FOR CORPORATE ADMINISTRATORS

2.6 TERMINATE COMPANY PARTICIPATION

Participation in E-Verify may be terminated voluntarily by employers. To terminate participation, a program administrator, corporate administrator, the signatory of the MOU, or an authorized employer representative must submit a termination request no later than 30 days in advance of the date the employer would like to close its account. Employers may request termination electronically through E-Verify (see Terminate Company Account – Process Overview) or by submitting a written termination notice by email to E-Verify@dhs.gov. E Verify employer agents should review the Supplemental Guide for E-Verify Employer Agents for more information on company account termination.

During this 30-day period, employers must resolve all open cases in E-Verify, and they must not use E-Verify to create new cases. Employers are required to close all open E-Verify cases, even after the request to terminate the E-Verify account is made.

IMPORTANT: Once an account is terminated, employers will no longer have access to their account and associated records. To preserve the records from an E-Verify account, see Section 3.0 to create and retain a user audit report before the account is terminated. E-Verify case information and documentation must be retained for your employees for the same length of time as their Forms I-9.

To close a verification location’s E-Verify account, complete the steps outlined in Close Company Account – Process Overview.

TERMINATE COMPANY ACCOUNT – PROCESS OVERVIEW

  • From Company Location, select Close Company Accounts.
    screen capture of left nav menu showing the Close Company Accounts menu option
  • Type the reason for termination in the Termination Request Reason field.
    Screenshot of the termination request screen.

  • Indicate if you wish to close all or some verification locations.
  • Click Request Termination.
  • A message will appear informing you that E-Verify will be notified of your request to terminate participation in the program.
  • You will receive an email confirming that your account is terminated in 30 days.

Important

If you submitted a termination request by mistake, you should contact the E-Verify Contact Center at 888-464-4218 for assistance.

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