To reset a user’s password, follow the steps outlined in Reset User’s Password – Process Overview.

RESET USER’S PASSWORD – PROCESS OVERVIEW

• Follow the steps in View Existing Users – Process Overview to find the user who needs his or her password changed.
• Select the link for the appropriate User ID to display the View / Modify User Information page.

• Assign a temporary password by completing both fields under Reset User Password.
• Click Submit.